Frequently Asked Questions
When we receive questions multiple times we will put them here. If it's not listed here just ask us via email firstname.lastname@example.org
or Instagram @plain.wine
- How will you ship?
We currently ship with DHL or DPD.
- When will my package ship?
We charge your card at the beginning of each month. We will also ship around that time.
- What if I'm out of town and can't receive my package?
Just send us an email and we'll ship your box when you are back.
- I'd like to pay with something else than credit card?
We're prepping new ways for you to pay, in the meantime you can email us and we’ll try to help you.
- What languages do you support?
Currently the monthly paper is in English and German.